It’s Impossible Not to Communicate
‘All people smile in the same language.’ – Proverb
Body language is a large part of communication. It’s impossible not to communicate even when you are not saying one word. How you stand, or dress together with the fleeting micro-expressions of your face will convey a large amount of information… and for very good reason.
Millions of years ago, before human beings evolved the power of speech, we would have relied on grunts, grimaces, smiles and a deeply instinctive understanding of what others were trying to communicate.
We are hard wired to have opinions and judge others within seconds of encountering them. Is this person friend or foe, of my tribe or another tribe? Am I in danger or not in danger?
Understanding body language is essential in order to improve nonverbal communication.
In conversation, being able to present and read nonverbal communication is really helpful.
The mnemonic SOLER is a reminder which contains five tips for making a really great start with positive communication and good listening.
It’s a really good idea to face the person you’re going to be talking with. If you sit side-by-side or find you are looking at the back of somebody’s head, it will be impossible to communicate fully as we read faces and all the micro expressions and nuances they convey.
Crossed arms or legs close the body down and give a nonverbal message of disinterest. When we close ourselves off in this way, we are saying ‘I am hiding something’ or ‘I do not really want to be here in this conversation with you.’ If you see this body language in others, it conveys a clear message which you will understand on a subconscious level.
We All Smile The Same LanguageLean In
If you go to a restaurant and look around the tables, you can tell me couples who are tuned into each other as they are leaning in, mirroring body language.
If somebody is leaning back on the chair, the nonverbal message again, is one of disengagement or disinterest.
If the verbal messages are at odds with the non verbal messages, this is referred to as ‘in-congruence’ and will create tension in the communication, sometimes a problem with couples as, generally, women are better at picking up these non verbal clues than men.
When people are speaking they tend to look around the room and occasionally glance back at the person they’re talking to. If that person is looking away, it would appear as though they are not interested in the words of the speaker.
Somebody who is listening and attending will be looking directly at the person talking. They will nod or give minimal cues such as ‘uhu’ or ‘yes’ to show active listening.
If you look relaxed, the person you’re talking with is likely to feel relaxed too. Empathic mirror neuron circuitry means we reflect the body language of others when we are tuned in.
Smile and The World Smiles Back
‘Sometimes your joy is the source of your smile, but sometimes your smile can be the source of your joy.‘― Thich Nhat Hanh
But the biggest and best difference you can make to your approachability and attractiveness to others is, by far, contained in the power of the smile….but it has to be genuine!
Most people pick up on a smile which is fake as it involves the muscles around the mouth but not the eyes. Gordan Brown was a classic example of someone who had been instructed to smile more. Consequently, he often looked like some one had pressed an invisible button operating the corners of his mouth. The smile was switched on and switched off in such an unnatural way, it convinced few and created just the kind of incongruence which leaves people feeling a bit confused and uncomfortable.
It was Guillaume Duchenne who, back in 1862, identified the muscle groups involved in a real heart-felt smile, subsequently known as the ‘Duchenne smile.’
Fake It ’Til You Make It
‘Remember even though the outside world might be raining, if you keep on smiling the sun will soon show its face and smile back at you.’ – Anna Lee
Yet, awkwardness apart, there are real benefits in practicing the simple art of smiling as, according to research, we smile when we are happy, but the act of smiling can also make us feel happier too.
It was in the 1970s that smile research really got off the ground. There were very consistent results from experiments which had people making happy or unhappy facial expressions and then measuring their mood afterwards. (3)
So, on balance, if you want to make a good impression, be attractive and approachable, head up the promotion ladder at work, or simply feel happier and more confident, pay attention to your non verbal communication skills, but, more importantly… smile!